Privacy Policy
Effective Date:May 2026
At Atithay FMS , your privacy and data security are our highest priorities. This policy outlines our practices for handling information across our platform and services.
1. Information We Collect
Property Data: Information related to your hotel operations, including room inventory, financial records, and revenue tracking.
User Information: Personal identifiers for owners and staff, such as names, email addresses, and contact numbers used for portal access.
Guest Data: Basic guest information (e.g., names and contact details) processed specifically for hospitality touchpoints like automated welcome messages.
Transaction Data: Billing information and records related to your Roots or Roots & Fruits subscriptions.
2. How We Use Your Information
Operational Clarity: To provide real-time dashboard insights, daily revenue tracking, and expense auditing services.
Strategic Support: To deliver video-based training tools and specialized onboarding for boutique or large-scale properties.
Automated Communication: To facilitate guest engagement through WhatsApp API integrations and automated invoicing.
Compliance: To ensure your financial records are organized for GST reporting and professional audits.
3. Data Security & Protection
Enterprise Encryption: All financial and personal data is secured using enterprise-grade $AES-256$ encryption protocols.
Access Control: Owners have full control over staff roles and access levels within the Atithay portal to prevent unauthorized data exposure.
Secure Infrastructure: Our ecosystem is built to maintain a stable and secure fiscal foundation for your business.
4. Third-Party Services
Integrations: Atithay may integrate with third-party providers (e.g., Meta for WhatsApp API). Information shared with these providers is limited to what is necessary for the specific function.
No Data Selling: We do not sell your property's financial data or guest information to third-party marketing companies.
5. Your Rights & Data Portability
Data Access: You may export your financial reports and operational data at any time through your dashboard.
Data Retention: Upon subscription cancellation, we maintain your data for a grace period of 30 days to allow for final exports before permanent deactivation.
6. Contact & Jurisdiction
As a Jaipur-based organization, our data practices are governed by the laws of India. For any privacy-related inquiries, please contact our Data Protection Officer at support@atithay.com